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A report by Tallinn’s Internal Audit Service titled “Analysis and Recommendations for Winter Street Maintenance Management” reveals that the previous city administration set unrealistic goals for snow removal and failed to monitor contractors’ compliance with contract terms. The renewed city government and leadership of the Urban Environment and Public Works Department have conducted analyses to improve the situation, which are reflected in the audit, and have developed new measures to enhance winter maintenance quality and transparency. Efforts to improve oversight and snow removal quality are ongoing.